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Error and Warning Messages (12)

A cross referenced listing of messages issued by Access21.

Could not perform this operation because the default mail client is not properly installed

Error received when using Send Email: "Could not perform this operation because the default mail client is not properly installed." This has to do with the user's Browser configuration. Check your browser's preferences.

Caution: Working with Multiple Windows

Logged in interaction with several different Access21 sites opened in different windows can result in behavioural anomolies. To be sure of correct processing, you are advised to only have one Access21 site window open at a time.

Login failed. Please check your details and try again.
The username and password you are quoting is incomplete or incorrect. Make sure your keyboard is not locked in upper case.

Site briefly offline from: [time]
A warning that the server will soon be taken offline for a short time to upload updated software.

The page or file you have requested could not be found.

More than likely content includes a URL which has been incompletely or incorrectly specified. The referenced entry is no longer available, either it's been deleted of the URL quoted is incorrectly specified. Use Back to locate the entry you were on prior to receiving this message and then use Help to report the problem to the sitemaster.

Sorry, only authorised member access allowed.

The requested entry or function has access denied specified for your current Group. If you have multiple Groups, select a higher privileged group and try again otherwise, go Back and use Help to advise the Sitemaster of the problem you've experienced.

File entries may only be accessed from their list owner for both browsing and editing.

Please ensure you have specified values for First Name, Surname or Business Name.
Certain Contact entry elements are mandatory. Enter - (hypen) if currently unknown.

Your session has expired. Please log in.
Each time you login, you are assigned a "Session" which lasts 1 hour. This message appears when your session time has run out. You need to again login to resume operations. Any "session data" set aside from your previous session, e.g. Save(d) email, would be lost.

Sorry, zero value transactions cannot be posted

Zero Transactions cannot be posted. When one attempts to post a transaction to an account (by clicking Status flag on List view or Edit View), the transaction is not posted but no warning like "Sorry, zero value transactions cannot be posted" is given. Unposted transactions do not appear in the Customer Account Statement though they are shown with a Full (Active) Status flag in the Transaction List under the Customer's Contact | Transactions tab.

Email failed for the following contacts:

Appears on the Send Email screen followed by a list of those email addresses (of the list of Addressees submitted) which were unsuccessfully transmitted.

An entry for URL: [requested URL] does not exist, perhaps it has since been deleted.

When you access an Access21 URL for which you are not logged in, you are directed to the login screen. It then gets the security for that entry, and accesses the originally requested entry if it exists otherwise, the retrieval returns this message.